Frequently Asked Questions.
We offer a curated selection of authentic Moroccan and Berber rugs, including Beni Ourain, Azilal, Kilim, and more. Each rug is handcrafted by skilled artisans using traditional techniques, ensuring a unique piece that combines cultural heritage with modern design.
Yes, every rug at Berberoso is handmade by local artisans in Morocco. We pride ourselves on preserving traditional craftsmanship, which means each rug is meticulously hand-knotted, dyed with natural colorants, and finished with care.
Quality is at the heart of everything we do at Berberoso. Our rugs are made from the finest materials, including sustainable wool and natural dyes. Each rug undergoes a thorough inspection process to ensure it meets our high standards for durability, craftsmanship, and beauty.
We offer a wide range of sizes to suit different spaces, from small accent rugs to large area rugs. If you need a specific size that isn’t available in our collection, we also offer custom-made options to fit your exact dimensions.
Absolutely! We offer a bespoke service where you can collaborate with our artisans to create a rug that perfectly fits your vision. Whether you have a specific design in mind or need guidance, our team will work with you to bring your dream rug to life.
Caring for your rug is simple. Regular vacuuming will help keep it clean, and we recommend rotating the rug occasionally to ensure even wear. For spills or stains, blot the area with a clean cloth—avoid rubbing—and consult our care guide for more detailed instructions. For deep cleaning, we suggest professional rug cleaning services.
Yes, sustainability is a core value at Berberoso. Our rugs are made using natural, eco-friendly materials, including wool and plant-based dyes. We are committed to reducing our environmental impact while supporting the traditional practices of Moroccan artisans.
Yes, we ship our rugs worldwide. We partner with reliable carriers to ensure your rug arrives safely and promptly. Shipping times and costs may vary depending on your location, and all details will be provided at checkout.
Shipping times depend on your location. Typically, orders within Europe take 5-7 business days, while international deliveries may take slightly longer. Custom-made rugs will require additional time for production before they are shipped. You’ll receive tracking information once your order is dispatched.
We want you to be completely satisfied with your purchase. If for any reason you are not, you can return the rug within 30 days of delivery for a full refund or exchange. The rug must be in its original condition. Please review our return policy for more details and instructions on how to initiate a return.